Mulready Minutes

Ep 45: What the Media Gets Wrong About Insurance

Episode 45 of the Mulready Minute podcast features Commissioner Glen Mulready, joined by Liz Heigle, Chief of Communication at OID, to discuss recent misinformation about the agency and homeowners' insurance premiums in Oklahoma.

Liz Heigle – Ms. Heigle joined OID in 2019 as Communications Director. She brings over 25 years of experience. Her team is responsible for all activities involved in managing and orchestrating all internal and external communications, education, and events.

Ep 44: Lessons from 2025, Protections for 2026: The Commissioner’s Outlook for Oklahoma Consumers

Episode 44 of the Mulready Minute features Commissioner Glen Mulready in conversation with Liz Heigle, Chief of Communication at OID. They will look at the challenges faced in 2025 and discuss what to expect in 2026.

Liz Heigle – Ms. Heigle joined OID in 2019 as Communications Director. She brings over 25 years of experience. Her team is responsible for all activities involved in managing and orchestrating all internal and external communications, education, and events.

Ep 43 Part 2: Medicare Open Enrollment and Senior Scams

Ray Walker, Divisional Director for MAP at OID, talks about Medicare Open Enrollment and some of the senior scams to look out for.

Ray Walker is the Divisional Director for the Medicare Assistance Program at the Oklahoma Insurance Department. With over two decades of experience in the healthcare and insurance industry, Mr. Walker is a seasoned expert in his field.

Ep 43 Part 1: Open Enrollment for the Marketplace

Commissioner Mulready talks with Deputy Commissioner Mike Rhoads about Open Enrollment for the Marketplace, what key dates, plan options, and networks should Oklahomans consider. Additionally, learn how to navigate your insurance needs if premium subsidies are to end.

Mike Rhoads joined OID in 2011, bringing over 40 years of executive experience to the team. His career includes 25 years with a leading insurance company, followed by a consultancy role specializing in the insurance industry across Oklahoma and Texas.

Ep 42: 2026 Marketplace Changes: What Oklahomans Need to Know

Episode 42 of the Mulready Minute features Commissioner Glen Mulready in conversation with Miranda Creviston Motter, Senior Vice President of State Affairs and Policy for AHIP.

Miranda Creviston Motter – Miranda joined America’s Health Insurance Plans (AHIP) in 2020 as Senior Vice President of State Affairs and Policy, leading state policy, advocacy, and political engagement. She previously served over eight years as President and CEO of the Ohio Association of Health Plans, establishing it as a trusted voice with policymakers. Miranda brings valuable insight to the conversation about “2026 Marketplace Changes: What Oklahomans Need to Know.”

Ep 41: Strengthen Oklahoma Homes Grant Program Update

Episode 41 of the Mulready Minute features Commissioner Glen Mulready in conversation with Ashley Scott, OID’s Government & Community Affairs Director, as they discuss the latest developments in the Strengthen Oklahoma Homes Grant Program following the release of its 19th ZIP code. Tune in to hear how the program is progressing and what steps are being taken to improve the consumer experience during the application process.

Ashley Scott - With over a decade of experience, including more than 10 years in the Oklahoma House of Representatives and time as a legislative liaison at the State Department of Health, Ashley brings valuable insight to the conversation.

Ep 40: Let's Talk Roofing

In Episode 40, Commissioner Mulready sits down with Scott McCollum, owner of McRoof. They discuss a topic that hits close to home—literally—roofing. Whether it’s storm damage, insurance claims, or contractor confusion, we know roofing repairs and replacements are essential for Oklahoma homeowners.

Scott McCollum, Owner of McRoof Scott owns McRoof and is a certified expert in roofing and storm damage assessment. With multiple industry credentials and decades of experience, Scott leads a team that delivers top-tier service and lasting customer relationships. He enjoys hunting, road trips with his wife Wanda, playing fetch with their chocolate lab Sadie, and spending time with family.

Ep 39: The State of the Insurance Industry and Rising Premiums

In Episode 39, Commissioner Mulready sits down with Denise Johnson, President and CEO of Big "I" Oklahoma. They sit down to discuss the state of the insurance industry and touch on rising premiums.

Denise Johnson - Denise, an Oklahoma native and graduate of the University of Central Oklahoma, serves as the president and CEO of Big I Oklahoma. Previously, she served as Vice President at ECI Agency and made history as the first woman to chair the Executive Board of Directors for the Independent Insurance Agents of Oklahoma. A passionate advocate, Denise was a 2017 IBA Woman of Distinction finalist and was included in the 2018 Hot 100 List. Outside of work, she's active in her church, enjoys reading and traveling, and is a breast cancer survivor. She lives in Yukon with her husband.

Ep 38 - Part 2: The Critical Work Being Done at OID

Episode 38, Part 2 - Commissioner Mulready sits down with Ashley Scott, OID's Government & Community Affairs Director, to discuss the key policy developments that shaped OID in 2024 and offer a look ahead at what to expect in 2025.

Ashley Scott - Ashley, who has led OID's government and community outreach since June 2020, brings over 10 years of experience, including her time as a legislative liaison at the Oklahoma State Department of Health and her service in the House of Representatives.

Ep 38 - Part 1: The Critical Work Being Done at OID

In this episode, Commissioner Mulready welcomes Brian Downs, the First Deputy Commissioner and Chief of Staff at the Oklahoma Insurance Department (OID). Brian takes us behind the scenes of OID, shedding light on his role and responsibilities, particularly in overseeing the day-to-day administrative and regulatory operations of the department. He shares insights into the key tasks involved in ensuring the smooth functioning of the OID and its impact on Oklahoma's insurance landscape.